Dialpad Intermittent Calling Issues

Incident Report for InfoTrack US System

Resolved

This incident has been resolved.
Posted Apr 08, 2026 - 18:18 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 08, 2026 - 15:53 EDT

Investigating

Our phone service provider Dialpad is currently experiencing issues with inbound and outbound calls. We are working with them to get this resolved as soon as possible. If you require support please utilize our in app chat feature or email us at helpdesk@infotrack.com
Posted Apr 08, 2026 - 15:36 EDT
This incident affected: InfoTrack Customer Support.