Payment Declined Error

Incident Report for InfoTrack US System

Resolved

This incident has been resolved.
Posted Apr 27, 2026 - 17:34 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 27, 2026 - 15:39 EDT

Update

We are continuing to investigate this issue.
Posted Apr 27, 2026 - 15:39 EDT

Investigating

We are currently investigating error payment declined when attempting to file into Illinois Courts. We are working to get this issue resolved as soon as possible.
Posted Apr 27, 2026 - 15:36 EDT
This incident affected: Illinois eFiling.